Welcome to “The Brand Brilliance : Creating and Marketing Brands,” your comprehensive guide to turning ideas into powerful brand identities and propelling them to market success.
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refund ELIGIBILITY
To be eligible for a refund, you must submit your request within 15 days of the purchase date. This policy is in place to ensure that you have sufficient time to evaluate our eBook and decide if it meets your needs.
Conditions for Refund :
- The refund request must be made within the 15-day eligibility window. Requests submitted after this period will not be considered.
- The request for a refund must include a valid reason for return. Examples of valid reasons include technical issues with the eBook (e.g., problems with downloading or accessing the content) or if the eBook does not match its description on our website.
- The eBook must not be significantly used. We reserve the right to refuse a refund if it appears that the eBook has been used extensively.
Process for Requesting a Refund:
- Click on “Request Refund” and fill out the form with the necessary details, including your order number and the email address used for the purchase. Be sure to specify the reason for your refund request.
- Our team will review your request and may ask for additional information or clarification.
- Once your refund request is approved, the refund will be processed back to your original method of payment within a certain number of days, depending on your card issuer’s policies.
Important Notes :
- Refunds are processed back to the original method of payment. If this is not possible, we will discuss alternative refund methods with you.
- We value your feedback and would appreciate it if you could provide a reason for the refund. This helps us to improve our products and services.
Thank you for choosing our eBook. We are committed to ensuring your satisfaction and hope that our refund policy provides you with peace of mind when making your purchase.
